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Terms of Service

Effective date: July 8, 2026

These Terms of Service (the "Terms") are a binding agreement between Launch GTM AI, Inc., a Delaware corporation doing business as Gatsby ("Gatsby," "we," "us," or "our"), and the individual or entity accessing or using our Services ("you" or "Customer").

By creating an account, signing an order form or statement of work that references these Terms, or using the Services, you agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company.

1. The Services

Gatsby provides AI powered lead generation and deal origination services for investment professionals, including prospect research and enrichment, outreach campaign design and execution across channels such as LinkedIn and email, meeting scheduling, and reporting (the "Services"). Specific deliverables, pricing, and service levels may be set out in an order form, proposal, or statement of work (each an "Order"), which is incorporated into these Terms. If an Order conflicts with these Terms, the Order controls.

2. Accounts and Access

You must provide accurate, complete information when creating an account and keep it up to date. You are responsible for all activity under your account and for keeping credentials confidential. Notify us immediately of any unauthorized use. You must be at least 18 years old to use the Services.

3. Connected Accounts and Third Party Platforms

The Services interoperate with third party platforms such as LinkedIn, Google, email providers, and CRMs ("Third Party Platforms"). By connecting an account, you authorize Gatsby to access and act through that account solely to provide the Services, and you represent that you have the right to grant that access.

You acknowledge that:

  • Your use of Third Party Platforms is governed by their own terms, and you are responsible for complying with them, including LinkedIn's User Agreement and Google's terms.
  • Third Party Platforms may change, restrict, or suspend access at any time, and Gatsby is not responsible for actions those platforms take against your accounts, including restrictions or suspensions arising from outreach activity.
  • Gatsby is not associated with or endorsed by LinkedIn Corporation or Google LLC.

4. Customer Responsibilities and Acceptable Use

You agree to:

  • Use the Services only for lawful business purposes and in compliance with applicable laws, including anti-spam laws (such as CAN-SPAM), data protection laws, telemarketing rules, and securities laws applicable to your business.
  • Provide accurate targeting criteria, messaging approvals, and campaign materials, and ensure you have the rights to any content you supply.
  • Not use the Services to send unlawful, deceptive, defamatory, or infringing content, or to harass any person.
  • Not resell, sublicense, or provide the Services to third parties except as agreed in an Order.
  • Not reverse engineer, scrape, or attempt to extract the underlying models, prompts, software, or data of the Services.
  • Not use the Services to build a competing product.

You are solely responsible for your investment decisions and business dealings with any prospect or counterparty introduced through the Services. Gatsby does not provide legal, financial, investment, or broker-dealer services, and nothing in the Services is a recommendation of any security or transaction.

5. Fees and Payment

Fees are set out in your Order. Unless the Order says otherwise:

  • Fees are due within the payment terms stated on the invoice and are non-refundable except as expressly provided.
  • Performance based fees, where applicable, are calculated and payable as defined in the Order.
  • Late amounts may accrue interest at the lesser of 1.5% per month or the maximum rate allowed by law, and we may suspend Services for accounts more than 15 days past due after notice.
  • Fees exclude taxes. You are responsible for all applicable taxes other than taxes on our income.

6. Customer Data

"Customer Data" means data you provide to us or that we access through your connected accounts, including contact lists, CRM records, messages, and campaign materials. As between the parties, you own Customer Data. You grant Gatsby a non-exclusive license to use Customer Data solely to provide and improve the Services, comply with law, and as otherwise permitted in writing.

We may use aggregated and anonymized data that does not identify you or any individual to improve our services and for benchmarking. Our collection and use of personal information is described in our Privacy Policy.

You represent that you have all rights and consents necessary to provide Customer Data to us and to authorize our use of it as described here.

7. Intellectual Property

Gatsby owns all right, title, and interest in the Services, including our software, agents, models, workflows, templates, documentation, and any improvements. No rights are granted except as expressly stated in these Terms. Campaign deliverables created specifically for you (such as approved messaging copy) are licensed to you for your business use.

If you provide feedback or suggestions, we may use them without restriction or obligation.

8. Confidentiality

Each party may receive non-public information from the other that is marked confidential or that reasonably should be understood as confidential ("Confidential Information"). The receiving party will use Confidential Information only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to employees, advisors, and contractors under confidentiality obligations. These obligations do not apply to information that is public through no fault of the receiving party, already known, independently developed, or lawfully received from a third party. A party may disclose Confidential Information if required by law, with notice to the other party where legally permitted.

9. Term, Suspension, and Termination

These Terms apply for as long as you use the Services or have an active Order. Subscription and engagement terms, including renewal and notice periods, are set in the applicable Order.

Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend or terminate access immediately if you violate Section 4, create security risk, or fail to pay after notice.

Upon termination: your access ends, unpaid fees for Services performed become due, and each party will return or delete the other's Confidential Information on request. Sections that by their nature should survive (including fees owed, confidentiality, IP, disclaimers, limitations of liability, and dispute resolution) survive termination.

10. Warranties and Disclaimers

Each party warrants it has the authority to enter these Terms. Gatsby warrants it will provide the Services in a professional and workmanlike manner.

EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." GATSBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. GATSBY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, THAT PROSPECT DATA WILL BE ACCURATE OR COMPLETE, OR THAT ANY PARTICULAR VOLUME OF LEADS, MEETINGS, RESPONSES, OR CLOSED TRANSACTIONS WILL RESULT FROM THE SERVICES. AI GENERATED OUTPUT MAY CONTAIN ERRORS AND SHOULD BE REVIEWED BEFORE RELIANCE.

11. Indemnification

You will defend and indemnify Gatsby against third party claims arising from your Customer Data, your use of the Services in violation of these Terms or applicable law, or your business dealings with prospects or counterparties. Gatsby will defend and indemnify you against third party claims that the Services, as provided by us and used as authorized, infringe a United States intellectual property right, provided you give prompt notice and reasonable cooperation and we control the defense.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. EXCEPT FOR YOUR PAYMENT OBLIGATIONS, YOUR INDEMNIFICATION OBLIGATIONS, OR A PARTY'S BREACH OF CONFIDENTIALITY, EACH PARTY'S TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU TO GATSBY IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws rules. Before filing any claim, the parties will attempt in good faith to resolve any dispute through direct negotiation for at least 30 days after written notice. Any dispute not resolved through negotiation will be brought exclusively in the state or federal courts located in Delaware, and each party consents to their jurisdiction. Each party waives any right to a jury trial to the extent permitted by law.

14. General

  • Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, or employment relationship.
  • Assignment. Neither party may assign these Terms without the other's consent, except to a successor in a merger, acquisition, or sale of substantially all assets.
  • Force majeure. Neither party is liable for delays caused by events beyond its reasonable control, including outages of Third Party Platforms.
  • Notices. Legal notices must be in writing and sent to the email address associated with your account (for you) or to the contact below (for us).
  • Entire agreement. These Terms, the Privacy Policy, and any Orders are the entire agreement and supersede prior discussions. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver.
  • Changes. We may update these Terms from time to time. We will post the updated Terms with a new effective date and, for material changes, notify you by email or in the Services. Continued use after changes take effect means you accept them.

15. Contact

Launch GTM AI, Inc. (d/b/a Gatsby) Email: legal@getgatsby.ai